Privacy Policy

Introduction

This Privacy Notice is designed to inform you about how WorkersFirst Healthcare ("we", "us", "our") collects, uses, and safeguards your personal data. This notice applies to data collected by our website, the WorkersFirst Mobile Apps, and other services we provide. It will explain:

  • What personal data is collected from the website, WorkersFirst Mobile apps, and other services we provide.

  • How personal data is collected, used, shared, stored, and otherwise processed.

  • The security procedures implemented to protect your data.

  • Your choices and rights regarding the use of your data.

  • How you can contact us for issues such as to correct inaccuracies of your data or to request the removal of your personal data.

 

Please read this Privacy Notice carefully to understand our practices regarding your personal data.

 

Who We Are

WorkersFirst Healthcare is a company dedicated to improving the working conditions and rights of workers globally. As the data controller, we determine how your personal data is used and processed.

We have appointed a Data Protection Officer for assisting with questions, requests, and complaints regarding this privacy notice and the collection and processing of your personal data. For details on how to contact us, see the Contact Information section at the end of this notice.

 

Data We Collect

We collect data that you voluntarily provide via email, telephone, forms, chat functions, user registration, newsletter sign-up, contests, surveys, and other methods of data collection.

This may include:

  • Full name

  • Email address

  • Username

  • Phone number

  • Address

  • Date of birth

  • Information about any complaints, enquiries, and communication you make with us

  • Details on services received from us

  • Location

  • Photos

 

How We Use Your Data

 We may use your personal data for the following purposes:

  • Customization of content and user experience.

  • Identifying you when you use our website.

  • Account set up and administration.

  • Conducting polls, surveys, and contests.

  • Internal research and development.

  • Legal obligations.

  • Internal audits.

  • Fulfillment of obligations outlined in any agreements with users.

  • Gathering feedback and opinions on our provided services.

  • Notification to users of changes to our services.

  • Responding to your requests and comments.

  • Processing your transactions.

 

Legal Basis of Processing

We process personal data for purposes of our own legitimate interests, provided that those interests do not override any of our users' own interests, rights, and freedoms. This includes processing for marketing, research, and business development purposes.

 We also process personal data for other purposes with your consent, but you have the right to withdraw consent to processing for specific purposes, as outlined below.

 

Specific Data Use

To fully access the website, you can voluntarily register for an account by completing a registration form. Certain data is collected during this process, including your name and email address. This data is used to contact you, suggest appropriate products and services, and improve your user experience. 

Personal data may be used without knowledge or consent in situations when legally required or permitted, or when personal data has been anonymized or pseudonymized, so it is no longer associated with the user.

 

How We Share Your Data

Personal data may be shared with regulators in compliance with legal regulations.

Personal data may also be shared with third parties when it is necessary to provide services to users, and/or for other legitimate interests. Third parties include service providers, professional advisors, and other members of WorkersFirst Healthcare’ network. 

These parties do not retain, share, or use personal data beyond the defined purpose of fulfilling the service.

We share only aggregated demographic data with our partners and advertisers. This data is not linked to the identity of any individual user.

 

Where We Process Your Data

If you are visiting our website from outside Canada, be aware you are sending personal information to our servers located in Canada.

Under certain circumstances, your personal data that we collect may be transferred to other countries for various purposes. We have implemented security measures and controls to ensure data remains appropriately protected in these jurisdictions.

 

How Long We Store Your Data

We will only retain personal data for the duration necessary to fulfill the purposes for which it was collected. Personal data may also be retained for longer periods if it is solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes. When defining the appropriate retention length, we adhere to relevant legal requirements.

 

How We Protect Your Data

Securing your data is a priority for us, both online and offline. We have implemented appropriate safeguards to prevent personal data from being lost, misused, accessed, altered, or disclosed by unauthorized parties.

We may collect payment information while you are transacting on the website. This data is encrypted and secured throughout its transmission. Secure web access can be verified by the lock icon in your internet browser address bar and using “https” at the beginning of the web address, where the “s” indicates a secure connection.

Employees and third parties are provided only with personal data on a need-to-know basis and only the minimum amount they require to complete their specific job. All employees are also subject to confidentiality agreements and undergo annual training on the proper handling of sensitive data.

Procedures have been developed and tested to handle a potential data breach. These procedures are designed to ensure affected individuals and regulators are notified of the breach and damages can be minimized.

 

Use of Cookies

Cookies are used on our website for various purposes. These “cookies” are data elements stored on your hard drive that allow us to improve your usage of our website. By using a cookie to identify you, you do not necessarily need to log in with a password more than once from the same browser, saving you time when accessing our site. In addition, we use cookies for advertising products based on your usage history, storing and managing your preferences on the website, enabling content, and generally analyzing your usage. Usage of cookies may be linked to your personal data on the website. For more information, see our cookie policy.

 

Your Rights Regarding Your Personal Data 

We aim to maintain data that is accurate and up-to-date. Under the circumstance that your personal data changes (e.g. moving addresses), please notify us of any changes or update your data.

In certain instances, you have the legal right to the following:

  • Request all data we have collected about you, if any.

  • Request correction to the personal data we have collected about you.

  • Request we delete or remove personal data when there is no legitimate need for us to continue processing it.

  • Object to the processing of personal data.

  • Request transfer of your personal data.

  • Opt out of contact with us at any time.

  • Express any concern about any data we have collected about you.

To exercise these rights, please contact us via the email, mail, or phone information provided below in the “Contact Information” section.

 

External Links

On our website, you may encounter links to other websites. Be aware that we are not responsible for the content or privacy practices of these other sites. We encourage all users to read the privacy notices of any other sites that collect your personal data.

 

Contact Information

For any questions, concerns, or requests to exercise your rights outlined in this privacy notice, please contact us via email at contact@keepworkersfirst.com.

 

Changes to This Privacy Notice

This privacy notice was last updated on July 13, 2023.

Any changes to this privacy notice can be found on our website at https://keepworkersfirst.com/privacy-policy